In today’s fast-moving hospitality industry, having the right Point of Sale (POS) system is key to smooth operations and guest satisfaction. Hotels need reliable, scalable, and cloud-based solutions that can adapt to their growing needs. Well, trustangle understands this demand and supports global hotels with top-tier technology solutions. One standout product in the market is Infrasys POS, widely known for its strong reputation among leading hotel chains across the world. This article looks at why Infrasys has become a trusted choice for top hotels and how it meets the unique needs of the modern hospitality sector.
Overview of Infrasys POS
Infrasys POS works as the central point-of-sale system, which has been designed to serve the hospitality sector. It belongs to the Shiji Group, one of the leading world providers of technology solutions. They have been offering services in a few of the largest hotel brands like Marriott, Hyatt, Accor and IHG. This platform was created by keeping in mind the modern age. It can easily be operated online without relying on heavy local servers. The flexibility and reliability of this platform make it very suitable for small operations as well as large chain hotels. Its user-sensitive interface helps the employees to operate quicker and attend to maximum customers. This platform has been very innovative and has introduced some new hospitality standards when it comes to technology.
Key Features to Look for in Infrasys POS
Cloud-Based System
This is cloud-based, and hence, you can access it anyplace. It does not require local servers, which reduces the costs of setup and maintenance. The information is updated in real-time, which helps the managers to make fast decisions. Live syncing and reporting keep operations efficient and up to date.
Easy to Operate Without Internet
No internet? No problem. This system continues to operate without any trouble, even in case of network failures. The employees can continue to take orders and receive payments. When the connection is restored, everything is in its place automatically. It makes sure that nothing is lost and the service remains the same regardless of any situation.
Use a Device of Your Choice
This platform is suitable to work on any platform, whether it is Windows, iOS, Android or Linux system. Hotels can choose the one which suits them best. This helps with quick setup, makes it cheaper and provides more freedom to teams.
Accepts Different Languages and Currencies
This platform will work perfectly well in international hotels since it can deal with different languages and currencies. It makes their staff and guests feel right at home regardless of where they belong. This helps to manage the training process and makes it smoother and consistent across locations.
Simple Management of Overseas Locations
The system gives you an opportunity to manage all your properties in the exact location. You can change menus, prices and settings on all the sites with a few clicks. Inbuilt dashboards provide real-time information and help you monitor performance, identify trends and make smart business decisions.
Compatible to Work with the Other Systems
It is compatible with your other system in the hotel. It combines PMS, inventory, payment system, and rewards. These are such as Opera PMS, Oracle and Infor. This makes everything interlinked, enhances service and minimizes manual tasks.
Stay Productive with the Offline Mode of Infrasys POS
Offline mode allows users to continue working even when there is no internet connection. It works by storing primary data and features locally on the device. When you are online, the system syncs essential information and updates to your device, so you have everything you need available offline. While disconnected, you can access files, make changes, and complete tasks just like usual. Once the internet connection is restored, the system automatically syncs all your offline work back to the cloud or central system, ensuring nothing is lost. This feature is especially useful for employees working in areas with unreliable internet or during travel. Offline mode helps maintain productivity, reduces frustration, and ensures smooth operation without interruption. It bridges the gap between connectivity issues and business continuity, offering flexibility and confidence to users wherever they are.
Reasons Why Top Hotels Choose Infrasys POS
This platform is used by top hotels worldwide because of its simple setup. It comes with flexible, reliable, cloud-based point-of-sale solutions designed to meet the needs of the hospitality industry. Through this system, hotel management can ensure that they can easily handle guest requests in a smooth manner. With its simple interface, staff can get quick training in a short period. It can fit into any location, no matter if it's a rooftop bar, poolside cafe or fine dining restaurant. It also allows different languages and currencies, hence good enough for international hotel brands.
This system can operate online and offline as well. Real-time reporting, smart integration, complete control of operations, and the understanding to make smarter decisions are a few primary reasons which make this platform the favourite one. Infrasys is not simply a system; it also allows the hotels to remain on top of the competition and, at the same time, maintain high standards of service.
Flexible Pricing Plans Tailored to Your Hotel’s Needs
It has three different pricing plans that are in line with the size and budget of the hotels. The Basic Plan is suitable when working with a smaller hotel or a single outlet, and includes the basic support, POS features and cloud hosting. A professional plan is ideal with small hotels having few branches. It comprises enhanced reporting, PMS at the same time, and priority support. Enterprise Plan is best when you have massive chains of hotels. This plan provides a full modern option, heavy property management, personal account service, and extra features. Plans are all subscription-based and have no hidden fees. You can expand or contract easily when the need arises with your business. Just select a plan best suited to your hotel and run a smooth and economical solution that is designed to make your hotel a success.
Common Challenges When Implementing Infrasys POS
Using new systems or technologies is a problem for many businesses. One major problem or challenge is to rely heavily on good internet connections, and bad connections can interfere with operations. Implementing it in several properties can cause problems, and additional resources are required, which can raise the cost upfront. Sometimes, it also gets difficult for the staff to manage themselves according to the new system about which they don't have much knowledge. Such difficulties show that it is also significant to develop an adequate plan and make decisions that best suit a specific case of a company.
Conclusion
Infrasys stands out with its flexibility, cloud-based design, and easy integration—key advantages that leading hotels rely on every day. Trusted by top global brands, it proves to be more than just a POS system; it’s a smart, strategic platform built for modern hospitality needs. With strong support from partners like trustangle, hotels gain the tools to grow and serve better. Ready to see the difference? Contact us today for a demo or to learn more about how Infrasys can support your business.
Frequently Asked Questions
What makes Infrasys POS different from other hotel systems?
It is a cloud-native, hardware-agnostic designed specifically for the hospitality industry. It supports both online and offline functionality, scales from single properties to global hotel chains.
Can Infrasys POS integrate with our existing hotel systems?
Yes. This system offers extensive API integrations and supports seamless connectivity with leading PMS platforms (like Opera, Infor), inventory systems, payment gateways, and more.
Is Infrasys suitable for small or boutique hotels?
Absolutely. While trusted by large chains like Marriott and Hyatt, it is also highly customizable and cost-effective for boutique hotels.
What kind of support does Infrasys provide?
This platform offers 24/7 global support, including multilingual help desks, local service teams in key markets, and comprehensive onboarding services.